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Quality Assurance

To ensure fulfilment of our Company policy by providing our customers with safe quality fruit and vegetables available, or if requested, fruit and vegetables of a specified standard, with the best possible service, we operate a Quality System for our wholesale operations based on the requirements of AS/NZS ISO 22000:2005, as well as satisfying the requirements of other codes including SQF 2000, HACCP, ISO22000, Coles and WQA.

Ross & Co Fruit & Vegetables Pty Ltd have in place a Food Safety Management System which conforms to both Statutory and Regulatory requirements, is communicated to relevant company staff and is reviewed annually for continued suitability and improvement.

To ensure freshness, we purchase daily the highest quality produce available from reputable and reliable local, interstate and Brisbane Market growers and agents. A seven days a week customer delivery service further contributes to our achievement of this fundamental service quality goal and our better purchasing capacity ensures the best available pricing for the produce.

Critical to our success in achieving our quality goals are our dedicated staff, many of whom are long serving, who share responsibility for satisfying our customers within a safe and healthy work environment. To identify areas for potential improvement, our customers and staff are encouraged to provide feedback or suggestions on any aspect of our business. In particular, they are encouraged to report produce quality and service problems. We undertake to give such matters our prompt attention and follow-up or respond as appropriate.

Competent staff are critical to any worthwhile organisation, and Ross & Co Fruit & Vegetables Pty Ltd are strongly committed to staff development and training. We have also committed to provide resources for the effective management of our Food Safety and Quality System. _____________________________

Alex Lazarou Director 15 October, 2007
Printable Certificates:

 



Ross and Co Fruit and Vegetables Pty Ltd,
Consignment 14, Fruit and Vegetable Wholesalers,
Stand 17,18 and 19, Block "B"
Brisbane Markets, Sherwood Road, Rocklea, QLD 4106
Phone: 07 3379 3043 Fax: 07 3379 4134

Email: Email Ross and Co